SpringHouse by EcoQuest – repair issues

I sell air purifiers by Vollara, the company that bought out EcoQuest International when it went bankrupt. At one time I was the top seller of the SpringHouse whole house water purification system, a product I like and fuly believe in. Long before EcoQuest sold to Vollara and SpringHouse was dropped from the product mix, it became quite evident that the company had lost interest in the product.  In 2005 I designed my own whole house water purification system that is more effective, costs less, and costs less to maintain.  That product is my Urban Defender whole house water filter. Additional filters and ultra violet disinfection can be added to make this product superior to the SpringHouse.

One problem that seemed to plague some owners of SpringHouse was the issue of canister failure. Canisters would suddenly burst – for no apparent reason – generally with a long crack down the side of the canister. New canisters can be purchased for some models but increasingly the parts are hard or impossible to find.

An interior view of the EcoQuest SpringHouse Whole House Water Purification System.

An interior view of the EcoQuest SpringHouse Whole House Water Purification System.


This photo shows an interior view of the SpringHouse.  Generally the system consists of a 5 micron pre-filter, carbon block, MAZ (zeolyte), UV light, KDF (in granular carbon matrix), polyphosphate, and final 1 micron filter. I continue to provide filters for customers of mine who own the SpringHouse.  UV bulbs, quartz sleeves, and ballasts may no longer be available. Recently a system failed and I was able to implement a repair. In this case the loss of two filters does not impair the function because incoming water quality is pretty good and this system is able to retain the important components. Here is a photo of the repaired SpringHouse:

A view from the floor of the SpringHouse showing a repair that replaced two canisters.

A view from the floor of the SpringHouse showing a repair that replaced two canisters.


This post is intended to assist those individuals who own a SpringHouse and who would like to continue using it as long as possible. When you reach the stage of being unable to use your SpringHouse any longer I encourage you to contact me to learn more about your water filtration options. I provide water purification sytems for both public water systems and private wells. My Urban Defender whole house water purification system is unsurpassed in its ability to treat public water…while remaining remarkably affordable. View the many testiomonials on my website and on this blog (Sweetwater Customers Speak Out).  I look forward to hearing from you.

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About James McMahon

Studied ecology at the University of Illinois, mountain survival at Eastern Washing University, Deep Ecology at Naropa, River Ecology with The Nature Conservancy and Luna Leopold
This entry was posted in Best Water Filter, Healthy Drinking Water, Healthy Living, Sweetwater LLC, Water Purification, Whole House Water Filter, Whole House Water Filtration and Purification. Bookmark the permalink.

30 Responses to SpringHouse by EcoQuest – repair issues

  1. Joy Schaller says:

    I have a cracked blue cylinder. Tried purchasing a replacement one, but the size is slightly off. Any suggestions on how/where to find one?

    • I can provide big blue canisters but you’re specifically referring to a canister on an older SpringHouse and I have not been able to find replacements for those. I continue to look but I’m afraid it’s time for you to buy a new water purification system. My Urban Defender whole house water filter plus pre and post filters can do everything the SpringHouse did and so much more. There is no better system. I designed this when EcoQuest started getting flaky about SpringHouse and I decided I could design a better system that costs less, does more, and is less expensive to maintain. Call me.

  2. Fred Joseph says:

    I own a springhouse water purification system that I am not using & would like to sell. Its is 5 yrs old. My sister bought it from me new & had issues getting aplumber to hook it up. I took it back & ecoquest would not refund so I was stuck with it. The UV is fine & the canisters are fine. I threw away the filters since they were wet. My contact number is 740-654-4740

  3. Beverly Dimmick says:

    The plug in that goes on top of the UV light has a short, do you know where I might be able to get one, my system is only about 4 years old, we had one when we lived in the country on a well and just loved it, now we are in town and have a town one, but we have this short.

  4. James Wolff says:

    I have a Living Water II system from EcoQuest/Vollara. I am in desperate need of the white replacement filters. I do NOT want the black, carbon filters. Can you help me?

    • No. EcoQuest went bankrupt and Vollara has not continued this line of water equipment. You can call me with your water report in hand to find an even better system

  5. I have one of the last model of Springhouse that Ecoquest handled. I like this unit and would like to get replacement filters for it. Do you have these available? What is the price? I do not need the UV tubes as I bought extras while I was an Ecoquest distributor. I left Ecoquest and joined Ambit Energy when Vollara took over. Doc

  6. Julia says:

    Hi, I’ve had a SpringHouse total water system since 2009. It’s the municipal system with 7 canisters. I have been using it until now and have had no problems yet. Since it’s just me and my son, we’ve actually not used it as a normal family would have over time. And it is still is working without problems. All I would ask, if possible, is do you still sell the canisters I will need to replace mine? I’m looking to find the same, if you have? Please let me know what you sell them for if you have. I was told fastfilters had them, too. And they gave me a price last year. But I ran across your site that says you offer the same. Just checking. Thanks, Julia


    My plug to the power supply to my Living Water 11 burned up do you sell replacements?

  8. Lou Gharaee says:

    I have a Springhouse water filtration system for sale. I built a new house, it was installed but not correctly i suppose, because i have never been able to use it. I would prefer someone in the Jackson Miss. metropolitan area to purchase it so that they can look at it and just take it with them. Make an offer. My # is (601)624-7870.

  9. Ron Foster says:

    I have enjoyed my 10 yr. old Spring House (Ser # WHW 100886) without any problems until now as changing the filters has become increasingly difficult. I replace the seals and filters every six months, and the usual two hour procedure stretched to nearly eight last weekend. Each time I pressured the system, one of the canisters would leak at its seal. Invariably, it was on the back row requiring three canisters to be removed and re-installed. After many attempts and the cleanup of at least 50 gallons of water, I reached success, but will worry that it may be even worse next time. In addition, I replaced the UV light and it must have a short since the tube light only flickers and it darkened at the upper 1″ at the power connection. Your suggestions may be helpful.

  10. Jim S. says:

    I have what appears to be a brand new Springhouse whole house system with the large blue canisters inside with the cardboard packing still in place. The only thing missing that I can see is the top cover for the system. I do not need this system and would love to sell it for a good price. Any suggestions?

  11. betty wodarski says:

    My springhouse was purchased in 2003. Do you have filters and rings for it?

  12. Luis Martinez says:

    We purchased the ecoquest springhouse whole Home Water Treatment system. Unfortunately, when our plumber installed the unit it was missing The Quaterz Sleeve and the UV bulb. Can you provide the information where we can purchase this item since the company no longer exist.

  13. Jay Lermitte says:

    On your photo of the “fix”. Did you have to cut the heads out or were they just screwed in-line before you replaced them with the “straight through” pipe? I’d like to know how much of a hassle the fix is, hoping to limp along before taking the plunge for a new system. Thanks,

  14. Tom Parisi says:


    Just wanted to see if we could purchase the replacement insides of all 6 cartridges. Our canisters are all good but might also need one of the tops that the canisters screw into. If so what is the cost. My wife also wants to know if your system has an ultra violet lite and where your located .

  15. Stanley Vige says:

    I need filters for springhouse Serial#WHUV2101930 Model wholehousewater

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